Privacy Policy

1. Introduction

Rivermap AI Solutions Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you contact us or request our services.
• Technical Information: IP address, browser type, operating system, and website usage data through cookies and similar technologies.
• Business Information: Information about your business needs, challenges, and requirements when discussing potential projects.

3. How We Use Your Information

We use the collected information for:

• Providing and improving our AI consulting and automation services
• Communicating with you about our services, updates, and relevant information
• Analysing website usage to enhance user experience
• Complying with legal obligations and protecting our rights
• Marketing our services (with your consent where required)

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: Where you have given clear consent for us to process your personal data
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Obligations: Where we need to comply with legal requirements

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in our business operations
• Professional advisors (lawyers, accountants) when necessary
• Law enforcement or regulatory bodies when required by law
• Third parties in connection with a business merger or acquisition

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purpose of processing.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details provided below.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information about the cookies we use, please refer to our Cookie Policy.

10. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

14. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling their helpline at 0303 123 1113.